How to monitor an employees phone call through GoTo

For managers use only

Managers can monitor employees calls by following the 5 steps shown in the GoTo article below:

https://support.goto.com/connect/help/how-do-i-monitor-a-call-gotoconnect-monitor-call

• Related Articles

• GoTo - Ring Timeout - Change the Number of Seconds a Call Rings Before Going to Voicemail

  Please follow the below instructions to change the number of seconds a call rings before going to voicemail. 1). Access GoTo by clicking this link https://app.goto.com/ 2). Select the gear icon in the bottom left corner of the page 3).  Select ...

• GoTo Support Request Form

  Please fill out the form below for us to better troubleshoot your GoTo issues. We need these details to better understand the issue. GoTo Support Request Form